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11 Articles
Creating and scheduling posts
The composer, the calendar, drafts, queue, campaigns and labels.
Browse all help topics
All topics
Getting started
Overview
Your Wiply account
What is Wiply?
Create a Wiply account
One account for Wiply, Narendi, Cassy and Wiply Studio
Signing in and security
Reset your password
Change your password
Turn on two-factor authentication
See and end your active sessions
Wiply
Overview
Posts and timeline
Create a post
Who can see my posts?
Friends and followers
Groups, pages and events
Create and manage a group
Create a page
Create an event
Privacy and notifications
Change your privacy settings
Manage notifications
Download your information or delete your account
Stories, reels and more
Share a story
Post a reel
Schedule a post on Wiply
Create an ad
Create an offer
Points and gifts
Get a verified badge
Narendi
Overview
Getting started with Narendi
Open or close the chat column
Send a message
What is Narendi?
How the chat works on Wiply
Find people to chat with
Chatting in several tabs
Groups, invitations and calls
Create a group chat
Make a voice or video call
Invitations: Join or Decline
Leave a group
My microphone or camera doesn't work in calls
Privacy and security
What does end-to-end encryption mean?
What is my security key?
"Unlock your encrypted chats" — why am I asked for a key?
Who can message me?
Signing out and shared computers
The Narendi app
Use Narendi at app.narendi.com
What you can do in the app
Narendi on your phone
Messages, emoji and reactions
Add emoji to a message
React to a message
Send photos, videos and files
Reply, edit or delete a message
Backgrounds and personalization
Change the chat background
Use your own photo as a background
Backgrounds for one chat or all chats
Night mode
Fixing chat problems
"Something went wrong" in the chat
I don't see the new emoji or backgrounds
More chat problems
Cassy
Overview
Getting started with Cassy
What is Cassy?
Start a conversation
Tips for better answers
Choose a Cassy model
Which languages does Cassy speak?
Agents and the Agent Marketplace
What are Cassy agents?
Find agents in the Agent Marketplace
What each agent does
What Cassy can do
Web search and sources
Add files and pictures
Create images with Cassy
Edit a picture with Cassy
Interactive previews (Artifacts)
Files Cassy creates for you
Follow Cassy's progress
Listen to answers and dictate
Ask Cassy to remind you
Memory and settings
How Cassy's memory works
Manage or turn off memory
Customize Cassy
Credits and plans
How Cassy credits work
Cassy plans: Free, Plus and Pro
Buy a Cassy plan
Renew, change or cancel your plan
Teams and business
Conversations and privacy
Find, rename, archive and delete conversations
Share a conversation
What happens to my conversations?
Cassy is an AI and can make mistakes
Troubleshooting Cassy
Cassy says it can't do something
"The model provider could not complete this request"
I paid for a plan but I'm still on Free
A picture wasn't created or edited
Wiply Studio
Overview
Getting started with Wiply Studio
What is Wiply Studio?
Sign in to Wiply Studio
Find your way around Wiply Studio
Your first post in five minutes
Creating and scheduling posts
Create and schedule a post
Post types for each network
The publishing calendar
Drafts, queue and post status
Campaigns and labels
Reuse texts with the caption library
Publish many posts from a spreadsheet (Bulk Import)
Publish a blog or news feed automatically (RSS Schedules)
Let AI write posts on a schedule (AI Schedules)
AI tools
AI tools in the composer
AI Studio tools
Set your brand voice
The AI Assistant
Channels
Connect your social accounts
Reconnect, pause or remove a channel
Channel groups
Files, media and branding
Your Files library
Find pictures online
Add a watermark to your images
Create your Link Bio page
Teams and approvals
Invite people to your workspace
Approve your team's posts
Team rooms and messages
Troubleshooting Wiply Studio
A post failed to publish
My scheduled post wasn't published at the right time
I don't see a feature
Plans and billing
Overview
Plans
Wiply plans: Starter, Pro and Premium
Change or cancel your plan
Boost a post or a page
Wiply Studio plans and AI credits
Safety and policies
Overview
Reporting and blocking
Report a post, a profile or a group
Block someone
Keep your account safe
Troubleshooting
Overview
Common problems
The chat says "Chat could not connect"
A message shows a lock instead of the text
I didn't receive an email from Wiply
Wiply is slow or a page doesn't load
Contact Wiply support
Wiply Studio
Create and schedule a post
Every option in the composer.
Post types for each network
Feed, Reels, Stories and other options.
The publishing calendar
See, move and change what you've planned.
Drafts, queue and post status
Where each post is and what to do next.
Campaigns and labels
Organise posts by goal and by topic.
Reuse texts with the caption library
Save your best captions and use them again.
Publish many posts from a spreadsheet (Bulk Import)
Upload a CSV, choose channels, review and import.
Publish a blog or news feed automatically (RSS Schedules)
New articles become posts on your channels.
Let AI write posts on a schedule (AI Schedules)
Prompts in, ready posts out, at the times you choose.